Remote IT Support Delivers Proactive Solutions

With information technology and cybersecurity threats both evolving daily, organizations struggle to secure vital assets and maximize productivity. A widening cybersecurity skills gap further complicates the scene.


Harnessing the power of remote IT support allows even small businesses to benefit from enterprise-grade solutions.

Flexible Options to Meet Varied Business Needs

Managed services providers (MSPs) offer a wide variety of solutions customized to specific business demands. For example, an organization with an established, in-house IT department may contract with a service provider to support a specific software platform. Alternatively, the MSP may provide communications services or facilitate cloud migration.

Additional services include options such as help desk support, business continuity planning, network management and security as a service. And for organizations without in-house IT, the MSP can provide the full range of IT services remotely. This flexibility and personalized service make IT services a popular option for outsourcing.

Related:- 4 Measurement Pitfalls to Avoid in IT Metrics

Increased Security and Productivity with 24/7 Monitoring

One of the key benefits of engaging remote IT support involves proactive monitoring and maintenance of the network, whether on-premises or in the cloud. The MSP will ensure that your software and hardware stay up-to-date and protected. Furthermore, 24/7 monitoring means quicker issue resolution and less downtime.

For example, proactive network monitoring will provide customizable alerts to warn you of anomalies that may indicate a security threat. Monitoring can also provide early indications of performance issues. In both examples, the early warning means technicians can often address issues before they evolve into major incidents.

Remote Worker Support

This round-the-clock support applies even to a workforce spread across multiple offices. In most cases, MSP technicians can provide support over high-speed internet, via live chat and remote access technology. With an estimated 25 percent of knowledge workers working remotely, this ability plays a crucial role in maintaining productivity.

Related:- The broad spectrum of information security

Experts at Your Service

Managed services options have changed the playing field for small to medium businesses. For instance, a small business in a rural area might have difficulty hiring an experienced IT professional in-house. But with an MSP, that same business can tap into the skills of an entire team of experts, with a variety of skills at their disposal.

For instance, through an MSP, businesses gain access to certified security professionals, highly qualified network engineers and cloud migration experts. With this experience at the table, the service provider can quickly diagnosis issues and implement applicable solutions. Without having to resort to trial and error, the organization quickly returns to productivity.

Cutting Edge Technology at a Manageable Cost

In addition to expertise, managed services also make enterprise-grade technology an affordable option. In the traditional IT model, businesses took on significant capital expense to build and maintain a network of servers. Now, the MSP manages the infrastructure, providing access to cutting edge hardware and software solutions that support evolving business needs.

Best of all, MSPs typically provide these services for a flat monthly fee. With no capital expenses or surprise maintenance fees, budget planning becomes much easier. Additionally, with managed services, businesses pay only for what they need, scaling services up or down as needs fluctuate.

Explore Remote IT Support Offerings

Organizations looking to take their business to the next level should research carefully as they choose an MSP partnership. Look for a remote IT support provider that offers the experience and services to complement identified business needs.

eMazzanti offers a comprehensive range of customizable services designed to improve IT performance, strengthen cybersecurity, grow revenues, and increase productivity. From cloud-delivered security solutions to Microsoft 365 optimization, managed network services and more, we deliver the expertise you need.

The broad spectrum of information security

In this rapidly changing world, well-organized, precisely documented and secure information systems are vital for any successful operation. It is equally important to work within strictly defined frameworks while retaining the flexibility to deliver the level of security required by your organization.


Organizations can improve efficiency and strengthen their reputation by focusing on information security and quality management.

Information technology and the Internet in particular have opened up a whole new field of possibilities. An example of this is the Internet banking environment, where people can now do all their banking business without walking into a bank. The generation of children growing up now may never

need to enter a bank building. Another example is the ability to communicate with authorities through the Web, such as organizing and querying tax returns and service applications with a local government. This development will continue to happen and the result will be that more and more people will have access to an ever-growing service portfolio across various sectors, including the health sector. Health records, for example, are already kept in an electronic format, enhancing accessibility and flexibility of usage.

Related:- 4 Measurement Pitfalls to Avoid in IT Metrics

These developments all have their benefits; however they also have their drawbacks, especially in terms of information security and data protection.

Implementing information security standards

The scope of such international security standards as ISO 27002 and ISO 27001 are not exclusively limited to addressing the regulation of just information systems. They also cover all related work and equipment. Consequently, the ways in which users should use the information and systems available to them must be defined. One of the most effective ways of doing this is by implementing information security standards, which help to address any security and data protection issues companies and organizations may face. Drawing up operating procedures is also important.

Businesses can also benefit from putting together a manual, which should contain, among other things, company policy, work procedures and processes. Ideally, the manual should also include all registered assets, processes and procedures in a comprehensive fashion, and incorporate points of emphasis, such as quality issues, information security and environmental security. In this way, management and employees can gain a comprehensive view of the entire business.

Related:- Virtual Private Network, Secure Connection Update

Implementing information security and adhering to international and respected standards reduces security breaches and the disruptions they cause to productivity and quality in trade and commerce.

Standards are formal documents that establish uniform technical criteria, methods, processes and practices. They are issued by respected global bodies, such as the International Organization for Standardization (ISO) and the British Standards Institute (BSI).

Certification is granted by a third party, which verifies certain operating procedures comply with the criteria specified in a standard. Gaining accreditation according to an international standard increases a company’s credibility and enhances its standing among its competitors.

Of course there are some that are critical of such certification standards, claiming that it requires a great deal of time-consuming documentation work. This may be the case, but it is equally important to gain certification. After all people do make mistakes, so it is often wise to seek assistance from a consultant outside of the company.

The majority of managers running a certified businesses state that they have benefited from obtaining such certification. Once a business is certified, it becomes easier to make improvements and the regular certification audits help managers find new opportunities. In the end, certification pays back in better management and better performance.

4 Measurement Pitfalls to Avoid in IT Metrics

According to industry experts, enterprises that do not measure and analyze their performance in a data-driven environment, risk falling behind their competition. Companies are prone to stagnate and miss opportunities for expansion without the consistent improvement enabled by accurate, insightful measurements.


However, not all technological metrics are created equal, and a poor measurement strategy can be just as troublesome as none at all. In the hands of an inexperienced data scientist, even the best tools are meaningless, which is why modern businesses should have a well-thought-out assessment strategy related to business results.

Related:- How to Plan & Host an Incredible Virtual Event

4 mistakes in IT metrics and how to avoid them

When plotting metrics for a technology or product engineering strategy, here are four basic pitfalls to avoid:

Measuring too much or too little

When developing a technology metrics program, companies should consider their available resources as well as their organization’s ability to implement change based on data insights. Setting too many KPIs dilutes the impact of the most important measurements and makes it impossible to react to each data point. Over-measuring can also put undue strain on their tech/engineering teams, preventing them from focusing on the important metrics and activities.

Collecting too few measurements, on the other hand, can result in skewed or distorted results. Focusing on just a few performance measurements results in a lack of context, which means the insights gained from these data points could lead their company astray. Finding the correct measurement scope for the team entails coming up with a manageable figure that gives them a fair picture of their innovation apparatus.

Prioritizing efficacy above speed

Ultimately, the performance of a company is all about the bottom line. Are companies getting the most out of their ROI, generating revenues, and expanding their consumer base? Tech metrics should be developed to evaluate progress toward these outcomes, but all too frequently, the focus is on speed. Certainly, evaluating time-to-market has importance, but that value is diminished when the feature being released is defective or unimpressive.

Businesses should focus on quality rather than quantity-based metrics like velocity or lines of code; a suitable metric to assess performance quality could be the time spent on unscheduled work or rectifying earlier work.

Related:- Virtual Private Network, Secure Connection Update

Putting too much emphasis on local performance

While this is a problem that affects huge multinational corporations, it can equally affect small businesses. The most essential measure, in the end, is customer satisfaction; businesses should have a high-level view of this by tracking whether their service is working and whether their customers are suffering as a result of any errors or outages.

When teams focus too intently on individual performance rather than team performance, or on the success of a single office rather than the organization as a whole, they sometimes overlook the forest for the trees. Businesses should keep focused on the end goal and monitor their progress accordingly.

Failure to connect the output and the input

It’s natural for dev teams to focus on outputs, such as the quantity, quality, and speed with which features and tools are created. However, it’s critical to consider these metrics in the context of the inputs that came before them. How much money was spent to achieve a specific result? How much attention from developers was needed, and how many company resources were employed to achieve the goal? Measuring inputs allows teams to detect waste throughout the development process, allowing them to refine the system as a whole and improve ROI, as a result.

Virtual Private Network, Secure Connection Update

One important change in everyone’s lives since we all got online around the turn of the century is that now, most of us move in and among a variety of wireless network every single day. We’re not just at home, with the networks we secured properly; we’re at work, at the doctor’s office, at the kids’ schools, at a friend’s house. Even in the supermarket, our phones tend to find at least one public Wi-Fi network.


Of course, anyone concerned about privacy and security has at least considered using a virtual private network, or VPN. A VPN walls off your activity — from the thieves trying to get between you and your bank account and the advertisers that track your online movements, among others. And if for some reason you want to pretend that you’re from another country, it can make that happen as well.

Related:- How to Plan & Host an Incredible Virtual Event

How do you know your VPN is working?

A cornerstone of good Internet protection is inconspicuousness. You don’t see it working; it just quietly keeps you safe. Right in line with that philosophy, our VPN app, Kaspersky VPN Secure Connection, protects your security and privacy online, even on public Wi-Fi networks, and it does so automatically.

One problem is that an unstable connection can actually cause a VPN to stop protecting you — and you may go on oblivious. Another is those precious seconds between connections, when your device has initiated a connection to a hotspot but the VPN still has to activate itself anew.

Enter the Kill Switch

The most obvious improvement in the latest version of Kaspersky VPN is its new Kill Switch. When your connection is interrupted, the Kill Switch automatically blocks the device’s access to the Internet until the VPN connection is restored, thus eliminating the risks of using an unprotected connection.

Users of the premium Kaspersky VPN can switch the feature on in the software settings. With it active, users will be unable to transfer data unless the VPN is actively protecting the system. As of summer 2020, the feature is available for Windows and Android devices, with more platforms to follow.

Related:- The 8 Most Common Causes of Data Breach

More useful features

Of course, we didn’t just stop there. The newest version of Kaspersky VPN incorporates many changes, ranging from smaller to very noticeable. Here are the ones we deem the most noteworthy:

  • More servers. We now have physical servers in 24 countries around the globe (up from 18), giving you more locations to choose from as well as faster and more reliable connections.
  • Streaming everywhere. The paid version of Kaspersky VPN also includes a new option that allows travelers to access content normally available only in their home region. For example, if you like to watch US or UK Netflix shows while you’re in another country on business, you don’t have to wait to get home.
  • AES-256 encryption standard. This cipher encrypts the data in Windows and Mac versions with one of the the strongest encryption algorithms available.
  • New design. We’ve improved the UI and UX to make using the app is easier and, perhaps, more enjoyable. You’ll also find tutorials for features that may not be clear at first glance.
  • Dark mode. It’s 2020 and dark modes are all the rage, so we just couldn’t resist: as of summer 2020, dark mode is available in Kaspersky VPN for macOS and Android.

You can download the new version of Kaspersky VPN for PC, Mac, Android, and iOS here. The free version includes up to 300MB of daily data throughput per device; the premium version removes that limit and provides the new functions listed above.

How to Plan & Host an Incredible Virtual Event

With stage events coming to a dramatic halt during the COVID-19 pandemic, event planners and speakers are forced to pivot. To stay agile during this uncertain time, many companies are beginning to host virtual events.


But for some event planners and speakers, this will be their first time presenting digitally. It’s a whole new playing field— and some of the normal rules of the physical event game are changing to accommodate virtual hosting.

Whether you’re new to planning digital events online or not, these tips can help you kick your digital broadcast up a notch:

1. Pick the right speaker and host.

This is without a doubt the most important element of planning and hosting an incredible virtual event: booking incredible talent. Your speaker and host are the driving force behind your show. The audience wants to feel entertained, and the people you hire need to translate their charisma and wisdom across the screen.

Remember, as the event planner, you could do all the right things to guarantee a fabulous event— but no matter how much work you put in, a bad speaker means your event will likely be a flop. 

When looking for the right speaker and moderator for your digital webinar or conference, be sure to consider their previous virtual experience (not just their stage work), their ability to create appealing visual content that translates well over listeners’ computer screens and these other important factors found on our blog.

Check out our recommendations for speakers bureaus to start your hunt here.

2. Recommend that your speaker incorporates interactivity.

It’s common for big-name speakers to have their own presentation decks already prepared. When screening talent, don’t be afraid to ask if they would do a private run-through with you to help make a final decision.

It’s during this time that you can test how flexible the speaker would be to making necessary adjustments that’ll promise a better event. If a speaker is too attached to their deck to incorporate fun activities to entertain your digital audience, you may want to continue your search.

Games and interactive presentations that involve your listeners help to foster friendly competition, promote play, create a sense of teamwork, and more. These are all wonderful ways to breed connections amongst your audience! Plus, there’s a neuroscience benefit for incorporating gamification in presentations. These active tasks require engagement with attendees, instantly sparking their attention and helping them invest in your content.

Related:- 5 Reasons To Adopt Cloud During The Pandemic

3. Prepare technical safeguards.

If this is your first virtual event, consider the factors that make hosting a physically-staged event much different from hosting a digital one.

Meeting Software

For a webinar or virtual broadcast, you’ll need meeting software to host the streaming URL. Be sure you’re choosing a secure platform that’s easily accessible to all of your attendees. Also, double-check that your speaker, host and event planning assistants are familiar with how it works prior to going live. This way, you’ll be more confident to troubleshoot any technical issues.

Internet Connection

Ensure your speaker and host have proper safeguards in place to keep their Internet connection stable during the broadcast. If they’re streaming from home, ask how they can guarantee readiness should their WiFi fail. A good speaker or MC should have a back-up hotspot to keep a steady connection under any circumstance.

Presentation Deck

Also ask your speaker to prepare a back-up plan should there be technical issues with visuals. Should their slide deck experience problems, can they keep the event going with just a webcam on their face? This may mean pulling up notes on their screen or having a print-out of their deck on hand to lead with confidence, despite a technical bottleneck.

4. Heavily promote the event.

No one will attend an event they haven’t heard about. When it comes to virtual events, you can certainly promote your event via traditional ads and through word-of-mouth, but your biggest asset will likely be digital promotion. Remember that the type of person attending a virtual event is probably a digitally-savvy individual, so target them as they scroll.

Take to social media with creative promotional campaigns a few weeks before the big day. Tease information about your speaker’s background, the chosen topic of the talk and even consider generating countdown graphics to post three days leading up to the event. Send out email blasts to your contacts to promote sign-ups, run targeted paid ads— whatever you can do to spark interest online.

Don’t forget about the post-promotion to keep people engaged long after the stream as well. Consider making the recording of the talk easily accessible on your digital channels. Collaborate with your speaker on creating take-away resources for your listeners, such as a downloadable summary of highlights, allowing access to the slide deck, or sharing additional resources listeners can check out to learn more.

Related:- The 8 Most Common Causes of Data Breach

5. Choose the right time and date.

Every niche will have different recommendations for when it is ideal to schedule your webinar or virtual conference. 

For instance, in the cyber security industry, broadcasts on a Tuesday or Wednesday between 11 a.m. and 1 p.m. typically show excellent attendance and engagement. It’s right around lunch break, so workers can attend over their scheduled lunch should their employer not allow attendance on the clock. Make sure you research your audience in order to target the time for a live-stream.

6. Set the tone while guests wait on the meeting link.

Once the big day arrives, it’s your job to ensure the guests waiting on the meeting link are preoccupied by appropriately instructing the moderator. Don’t keep listeners hanging in silence on a blank screen. If you don’t immediately set the tone, guests could hop off the link. Unlike walking into a room with other seated guests at a stage event, virtual events are easier to leave without judgment.

Play upbeat or relevant music as the audience waits for the speaker and display your company’s and the speaker’s social handles to encourage attendees to follow your brands online. 

Wait a good five minutes after the clock strikes the magic hour to allow late-comers to trickle in. It’s during these few minutes that your MC could go over what the audience can expect structure-wise for the presentation, how long it’ll be, if there will be Q&A and if they should hold their questions until the end, etc.

The 8 Most Common Causes of Data Breach

It seems as though not a day goes by without a headline screaming that some organisation has experienced a data breach, putting the business – and its customers and partners – at risk.

Data Breach

To keep your own organisation out of the news, it’s important to understand the most common causes of data breaches and what you can do to mitigate the threats they present.

1.    Weak and Stolen Credentials, a.k.a. Passwords

Hacking attacks may well be the most common cause of a data breach but it is often a weak or lost password that is the vulnerability that is being exploited by the opportunist hacker. Stats show that 4 in 5 breaches classified as a “hack” in 2012 were in-part caused by weak or lost (stolen) passwords!

2.    Back Doors, Application Vulnerabilities

Why bother breaking the door down when the door is already open? Hackers love to exploit software applications which are poorly written or network systems which are poorly designed or implemented, they leave holes that they can crawl straight through to get directly at your data.

Related:- 5 Reasons To Adopt Cloud During The Pandemic

3.    Malware

The use of both direct and in-direct Malware is on the rise. Malware is, by definition, malicious software: software loaded without intention that opens up access for a hacker to exploit a system and potentially other connected systems.

4.    Social Engineering

As a hacker, why go to the hassle of creating your own access point to exploit when you can persuade others with a more legitimate claim to the much sought after data, to create it for you?

5.    Too Many Permissions

Overly complex access permissions are a gift to a hacker. Businesses that don’t keep a tight rein on who has access to what within their organisation are likely to have either given the wrong permissions to the wrong people or have left out of date permissions around for a smiling hacker to exploit!

6.    Insider Threats

The phrase “keep your friends close and your enemies closer” could not be any more relevant. The rogue employee, the disgruntled contractor or simply those not bright enough to know better have already been given permission to access your data; what’s stopping them copying, altering or stealing it?

Related:- Applications of IoT in Manufacturing Plants

7.    Physical Attacks

Is your building safe and secure? Hackers don’t just sit in back bedrooms in far off lands, they have high visibility jackets and a strong line in plausible patter to enable them to work their way into your building and onto your computer systems.

8.    Improper Configuration, User Error

Mistakes happen and errors are made.

Simple Solution: With the correct professionals in charge of securing your data and the relevant and robust processes and procedures in place to prevent user error, then mistakes and errors can be kept to a minimum and kept to those areas where they are less likely to lead to a major data breach.

For a more comprehensive explanation of all the information explained above, as well as a more detailed look at some of the ways to prevent your business from falling foul of these common causes of data breaches, read Information Weeks The 8 most common causes of data breach.

5 Reasons To Adopt Cloud During The Pandemic

The unpredictable pandemic has forced various business sectors to shift their workforce and adopt work-from-home culture overnight. Every ongoing business process switched its operations entirely online within a blink of an eye.

Although the global pandemic has jeopardised the world’s economy, some businesses are still able to sustain, even thrive, with the help of advanced technologies such as Cloud computing.


According to research, since the majority of employees are working from home, cloud adoption has shown substantial growth. In 2018, the global market for cloud applications accounted for $118.7 billion and anticipated to reach $437.9 billion by 2026. That’s impressive.

Cloud computing is a notable uptick in the technology where one can accelerate business operations effectively without interruption.

Related:- Applications of IoT in Manufacturing Plants

Reasons to Accelerate the Push To Cloud Services During This Pandemic

Cloud is the saviour amidst pandemic.”

Over the past few years, organizations have embraced a series of technology innovations- Artificial Intelligence, Big Data, Blockchain technology, etc. that have made the business processes effortless with fewer investments. However, all these technologies work optimally only when combined with the cloud platform.

So, when companies transition to the cloud, they are eventually improving the digital experience instantly by adopting the latest technologies.

Let’s dig deeper into the reasons to adopt cloud during the pandemic. 

1.  Business Continuity and Disaster Recovery

By adopting the cloud, you gain business continuity that can prove beneficial during unusual circumstances like we are all experiencing with the pandemic. Business continuity means that you can maintain business operations as usual, even if you are in a different location from the team members.

Another boon to adopt cloud platform for business continuity and the need to embrace cloud entirely occurs within the practical unpreparedness of business for such unusual and sudden events where conditions like lockdown appear.

“Preparing to store data now on the cloud means planning data availability for the future.”

It means if you plan to store your data on the cloud today, you are eventually planning to have its availability even after something inevitable happens like a disaster. Disasters can be of any type- cyclone, tornado, or merely a power outage. A natural disaster cannot be retrograded; hence, having a cloud-based platform can mitigate the risk of data loss.

When the data is stored in the cloud-based servers, it comes up with backup planning. Data can be backed up even at the time of disaster to enable day-to-day operations without a stop.

2. Flexibility and Scalability

Due to the pandemic, the fluctuation in the business demands is quite evident. When businesses get impacted due to a natural crisis, it becomes hard to predict the growth of the business. In such cases, companies tend to analyze the present resources allocated and the future resources needed to run the business.

This is where companies can take full advantage of the cloud. Cloud offers high-level flexibility to scale the resources needed according to the demands of the business. The business might have a progression point during a few months, and the demand may also take a downturn after a few months.

During the progression period, there will be a need to add more users and storage space while working from home. Cloud service providers can scale it accordingly without having to purchase hardware or a new set-up.

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3. Collaboration and Accessibility

The effect of the pandemic has led offices to shut down in the short-term, but who knows if the results will be long-term. After all, it has already been more than half a year. The recent work-from-home spike indicates the companies will need to manage teams entirely remotely.

In such cases, messaging apps and tools must not be the only thing at your disposal. For instance, if you are an accounting-centric firm, you may require to be in touch with the clients for sharing updates. Not only accounting firms but any other business that needs to be in constant contact with customers may need better collaboration solutions.

Sharing documents is tough, but not when you host on the cloud. Cloud adoption enables businesses of all types and sizes to work on the same file simultaneously anywhere around the world, making communication among the team members much more manageable, minimise the latency in work, and restrict real-time access to a limited number of users.

4. Cybersecurity

Security in any company is the primitive concern, and any intervention- cyberattacks, malicious attacks, etc. may hamper the business operations. Cyberattacks have always remained as a serious threat to the increasingly digital business world, and the pandemic is only worsening the problem.

No matter if you are working from home or office, security threats can never be taken care of if proper strategies are not implemented.

When the business data is stored in the cloud, the cloud service provider makes sure the information is secured under multiple layers of security, giving the company the best security platforms, detecting and eradicating the threats in real-time.

5. Reduced Overhead Costs

Every organization has a planned budget, and the basic principle demands to operate within the allocated budget to drive profitability. Moving along with the account requires the adoption of cost-effective business solutions.

When organizations set up their on-premise infrastructure, the cost of deployment, and the cost incurred in managing the infrastructure is much higher as compared to what cloud computing service providers offer. The cloud itself means using someone else’s computer.

Cloud adoption has an altogether different economic profile. Cloud enables organizations to cut down overhead costs like the cost involved in purchasing the local software, servers, and IT professionals who manage the systems within the office.

Cloud computing services reduce the costs by many factors or more when compared to individual corporate operations. At this pandemic time, the maintenance of on-premise infrastructure becomes difficult, and this is when cloud service provider infrastructure can be of great help.

Applications of IoT in Manufacturing Plants

IoT is profitable in the fields where both faster development, as well as the quality of products, are the critical factors for a higher Return on Investment (ROI). One of such fields is the manufacturing industries, and Industrial Internet of Things (IIoT) has transformed it with things like big data, artificial intelligence (AI) and machine learning.


IoT has multitudes of applications in manufacturing plants. It can facilitate the production flow in a manufacturing plant, as IoT devices automatically monitor development cycles, and manage warehouses as well as inventories. It is one of the reasons investment in IoT devices has skyrocketed over the past few decades. IoT in manufacturing, logistics and transportation will rise to $40 Billion by 2020.

Therefore, it is essential to understand the applications of IoT in manufacturing plants. The implementations are:

Digital Twins

Shortcomings and faults in the final product increase expenditure and overburden employees in a manufacturing industry. Digital twins replicate the developing product in a digital form. Whereas, by retrofitting sensors, industries gather data about their product’s entire working mechanism and the output expected from each module. The collected data from the digital replica enables managers to analyze the effectiveness, efficiency and accuracy of the system. They can also identify potential bottlenecks in their product that helps them to create a better version of their product. Lastly, digital Twins streamline operations like asset management and failure management. It supports industries in forecasting the completeness of their baseline and successfully follow their deadlines.

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Supply chain management

IoT devices track and trace the inventory system on a global scale. Industries can monitor their supply chain by getting meaningful estimates of the available resources. It includes information regarding the undergoing work, equipment collection, and the delivery date of required materials. IoT devices also eliminate the need of manual documentation for operations and introduce Enterprise resource program (ERP). They avail the facility of having cross-channel visibility into managerial departments and help the stakeholders in examining the undergoing progress.  It reduces the expenditure due to mismanagement and lack of analysis in the organizations.

Self-dependent systems

Productions issues and equipment failures are inevitable in a production environment. However, resolving them is expensive as well time-consuming. The consolidation of IoT and machine learning enables machines to deduct issues and fix them on their own. It creates self-healing automated systems that intelligently regain control when the downtime occurs. The embedded sensors notify the production team about the underlying issues. The automated and independent systems reduce manual efforts and boost the development process. They provide freedom to the production unit to concentrate on other critical issues and increase their productivity. Self-dependent systems provide resilience to industries and help them to achieve a faster time to market.

Related:- Top Ways Companies are Using Cloud Software Today

Workshop Mirroring

IoT can interlink market-ready solutions (MRs) and the enterprise information management system. It helps industries to automate the control of IoT-enabled manufacturing activities that are executed in workshops. Industries can access, identify and control the manufacturing execution process. It helps in covering all the scenarios from the start of production to the delivery of the final product.  The data from IoT-enabled manufacturing layers becomes the production and product-related input for an industry.  IoT devices enable enterprises to rightly addresses the issues related to connection, computing, and control.

Smart Pumping

IoT devices can be a utility in power plants, water management, and chemical manufacturing. The embedded sensors in a pump regulate as well as control the flow and pressure of water. These devices automatically turn off pumps according to the predefined metrics. They also collect real-time information about the performance of the systems. It helps industries to control electricity expenses, reduce manual labour and proliferate the production with the minimum wastage of water. IoT-enabled pumping systems enable industries to install a connected, flexible, and efficient pumping system.

Industrial Internet of things (IIoT) can transform the way industries work. It can create autonomous self-healing machines and enhance inventories using machine-learning. Industries can manage their supply chain using IoT devices and run the production cycle economically. The interconnectivity along with automation reduces human labour and provides faster time to market.

Best Ways to Unmute Some­one on Instagram

Instagram lets you mute someone’s posts if you don’t want to see them. Apart from that, Instagram also lets you mute other features. You can mute a storyprofile, or chat in Direct Messages. We have covered how to unmute all of them in this post. While Instagram is notorious for disrupting the way you consume posts, stories, and reels, mute brings unique capabilities to the mix. It differs from hide, blockrestrict, etc., in several ways.


Let’s check how to unmute someone on Instagram on Android and iPhone. But before that, let’s understand what happens after you unmute someone so that you can make the right decision.


As mentioned above, you can mute a person’s story and posts. When you mute a person’s stories, their stories move to the end of the story bar and stop appearing at the start of the feed at the top.

When you unmute stories, they will start appearing in the story bar normally with the colorful ring whenever the person uploads a new story. Stories will also play automatically when you watch stories, which was disabled when you muted a story.


When you mute a person’s story, their profile icon will appear at the end of the story bar at the top. You need to scroll towards the end of the story list to view the muted accounts and unmute them. Touch and hold the account that you want to unmute. Select Unmute from the menu..

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Here are the steps for both Android and iPhone.

Step 1: Open the Instagram profile that you have muted.

Step 2: Tap on the Following button. A menu will open. Tap on Mute.

Step 3: You will see toggles next to Stories and Posts. If a toggle is blue, that means the particular feature is muted. Disable the toggle next to Stories or Posts to unmute the person.


This method comes in handy if you accidentally muted someone or want to unmute everyone you have muted. Instead of checking profiles one-by-one, Instagram offers a dedicated setting to view all the muted accounts. You can then unmute any profile.

Step 1: Go to your own Instagram profile and tap on the three-bar icon. Select Settings.

Step 2: Tap on Privacy followed by Muted accounts.

Step 3: Here you will see all the muted accounts along with the information whether you have muted stories, posts, or both. Tap on the profile that you want to unmute.

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When you mute a conversation, you will not be notified about any new message from that person. The new messages will silently appear in your inbox. If you open your inbox, you can view and reply to the messages. Similarly, you can separately mute video chats as well.

Now to unmute chats or video chats, open your inbox on Instagram. You will see the list of conversations. Touch and hold the account that you want to unmute. Tap on Unmute messages or Unmute video chats.


Unmute offers a subtle way to avoid someone without confronting or informing them. There is no way a person can know that you have muted them. That’s not the case with unfollowing someone. A person can easily find out whether you follow them or not.

Top Ways Companies are Using Cloud Software Today

Data storage and information management are essential to success for companies both big and small. In many cases, business data is stored in-house in an IT infrastructure. However, as businesses mature and evolve in the Internet Age, more and more companies are moving to leverage cloud software to keep up with 21st century needs.


Cloud computing isn’t a new concept but it’s a technology that is revolutionizing the way companies do business. Keep reading for our cloud software explainer and why companies may want to consider adopting this unique technology.

What is the cloud?

The cloud refers to both services and software that run over the internet, rather than on your personal computer [1]. Cloud services can usually be accessed through different kinds of web browsers such as Chrome or Firefox.
Some examples of cloud software you might be familiar with include Dropbox, Google Drive, or Netflix.

What are the different categories of cloud computing?

There are three main models of cloud computing that companies can use: Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and Software as a Service (SaaS).

Platform as a Service (PaaS)

PaaS allows web developers to build and use customized applications through a framework provided by the cloud platform service. All of the networking, storage, and servers can be managed and maintained by the company or the third-party provider while developers remain responsible for the management of the actual applications.

Typical characteristics of PaaS:
  • Simple, budget-friendly way to develop and deploy apps
  • Easy to scale
  • Reduction in amount of coding necessary to develop apps
  • Apps can be customized without needing to maintain and manage the software behind it

Examples of PaaS include Google App Engine, Apache Stratos, and Windows Azure.

Infrastructure as a Service (IaaS)

IaaS is a highly scalable way to provide users with virtualized computer resources. With IaaS, companies can monitor and access computers, networking, storage, and other services. IaaS allows companies to buy resources as needed instead of being forced to buy specific hardware and then downsize or scale up later.

Typical characteristics of IaaS:
  • Scalable
  • Resources accessible as a service
  • Multiple users can use a single piece of hardware
  • Cost depends on consumption of resources
  • Flexible

Examples of IasS include Microsoft Azure, Amazon Web Services (AWS), and Digital Ocean.

Software as a Service (SaaS)

This is probably the most common type of cloud service that businesses use. SaaS leverages the internet to deliver applications to users. These applications are managed by third-party vendors. Many SaaS apps are run directly through a web browser so they often don’t require downloads or installation on the user side.

Typical SaaS characteristics include:
  • Centralized hosting location
  • Remote server
  • Can be accessed through an internet connect
  • Users don’t need to manage updates for software or hardware

Examples of SaaS include: GoToMeeting, Salesforce, Dropbox, and Google Apps.

Why is it called cloud computing?

Although “cloud computing” immediately conjures up images of white, fluffy cumulus formations, cloud software doesn’t mean your data is off somewhere in the sky. Instead, cloud computing refers to the underlying purpose of the cloud: your data isn’t stored locally on your computer or local IT infrastructure. Instead, its location is off-site accessible through an internet connection.

Interesting fact: The cloud metaphor arose out of old telecommunications network plans where the public telephone network was symbolized by a cloud image to show the location was irrelevant.

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What is the history of cloud computing?

Cloud computing has been around since the 2000s, but the idea of computing-as-a-service has existed since the 1960s when computer companies or universities would let businesses rent time on their computer mainframe [4]. In turn, this meant that businesses didn’t have to purchase their own computer hardware.

Building IT infrastructure to support cloud services now makes up more than a third of IT spending around the globe [5].

What are the benefits of cloud-based software?

Cloud-based software is a lot more than just off-site data storage. It’s a whole new way for businesses to scale their new products, respond to changes in the market, and reduce the need for an in-office IT work force.

Here are some of the reasons why a growing number of businesses are adopting cloud services [6].

1. A greener choice

When the storage needs for a company change, a cloud server’s capacity can easily be altered to reflect the new needs. In terms of energy use, this means that companies only use the energy currently required. In the past, companies would have to plan ahead with an oversized amount of storage in order to hedge their bets for future scaling. The result? With cloud storage options, companies can avoid footing the bill for unnecessary IT infrastructure.

With cloud computing, you can scale up or down, without being beholden to the expenses involved in maintaining, updating, and using large amounts of IT hardware for company data.

2. Staying competitive

Another great bonus of using cloud software is that it enables smaller companies to benefit from enterprise-level tech. It also gives small businesses the chance to be nimbler and keep up with big brands and competitors.

Typically, using a cloud services means that companies aren’t forced to pay a huge upfront cost. However, whether or not cloud software will affect a company’s bottom line will depend on the type of cloud service and the company’s rate of consumption of those services.

With that said, companies may be able to circumvent the need for IT staff all together or significantly reduce an IT team’s size by using cloud services.

3. Security

Business laptops are a great entrepreneurial tool because they provide a mobile solution for completing work on-the-go and staying connected with colleagues and clients. Unfortunately, business PCs are also a major point of vulnerability.

If you’ve ever lost a business laptop, there are probably many frightening scenarios running through your head. Sensitive client or company data from a stolen or lost laptop could easily get into the wrong hands and create an expensive mess for you and your IT team to clean up.

Although cloud security isn’t perfect, some cloud service vendors provide users with solutions to help combat cloud vulnerabilities. Security features might include virtual private cloud services as well as encryption and API keys to protect your company’s data and information, for example.

A major benefit of the cloud that comes in handy for security concerns is the ability to access important information almost anywhere. You can even wipe data remotely if a lost or stolen laptop has sensitive information you can’t risk getting out into the world.

In addition, users of cloud software can choose from among public, private, or hybrid storage options depending on company needs and other considerations.

4. Collaboration

If you’ve ever had to edit and comment on an article, PDF, or some other kind of file, you probably quickly realized just how frustrating it can be to send different versions of files back and forth over email. One user might save the document in an incompatible file format, another might edit on the wrong version of a file, and perhaps one unlucky fellow will accidentally delete the wrong draft. There are any number of other technological mishaps that are bound to happen when you mix long email threads and documents.

With cloud services, such as Google Drive, for example, you can work on “live” documents. These documents live in the cloud and allow multiple users to work on the same document simultaneously. This is a contrast to the frustrating turn-based system of collaborative editing and revisions that may result in serious inefficiencies that waste your time and money.

The centralized nature of cloud software makes it a great choice to use for businesses that regularly require input from clients, legal teams, and multiple colleagues. It’s a great way to keep everyone on the same page, literally.

5. Remote work opportunities

According to research, 73% of all work teams in the U.S. will have remote workers by 2028 [7]. The number of work-from-home employees is increasing as workers demand a better work-life balance. But what’s a company focused on their bottom line going to do in the changing work landscape?

That’s where cloud computing comes in. With the cloud, all files are kept together so your employees can work wherever they happen to be – at home, in a hotel, or at the airport – even at the office.

6. Pay-as-you-go structure

Cloud computing can be used and paid for on a subscription basis. Many services run on a pay-as-you-go model. This is ideal for companies that have changing bandwidth needs and don’t want to be forced into buying IT hardware that has to be downsized later.

7. Automated updates

With the cloud, you never have to worry about making manual updates to your computing system. The cloud handles all updates on your behalf. Regular software and security updates are rolled out without lifting your finger.

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8. Worst-case-scenario protection

Back-up and recovery solutions are necessary for companies to have and utilize when disaster occurs. Many cloud service providers offer backup protection as an included service or add-on.

9. Flexibility

Companies aren’t static entities. With a cloud-based service, you can take advantage of what IT experts call “operational agility.”

10. Staying current

If a company buys their own servers, they are also responsible for decommissioning and getting rid of hardware or software when it doesn’t work anymore. With cloud companies, you won’t be required to do that since that’s handled by the cloud service provider.

What are the drawbacks of cloud-based software?

While cloud software has distinct advantages, it’s important that you take the drawbacks into consideration when making the decision about whether cloud computing is for you and your company.

1. May not be cheaper

Similar to the way renting a home may not be cheaper in the long run than buying, renting space on the cloud isn’t always the best answer for your company either. You’ll need to weigh your options based on your company’s size, storage needs, and other facets of your business setup.

2. Competitor proximity

You may be reluctant to host sensitive data in a cloud services provider that is also used by your competitors. In the rare event a leak of data occurs, your data could end up in the hands of the competition.

3. Security

One serious con of cloud computing is security concerns associated with them. Breaches with cloud systems are fairly rare, especially when you consider the security setup of in-house security versus a cloud security team, but we have all heard about hacks on various tech giants. Breaches do occur which could mean company data is at risk of getting into the wrong hands.

Systems monitored by a cloud provider have a dedicated workforce that continually works to secure the cloud infrastructure so in most cases, it won’t be an issue.

Instagram: a case study for cloud computing

If you don’t believe in cloud software’s potential, just take a look at what happened with Instagram. When Instagram was first developed and premiered in 2010, only one server powered the entire app. It turned to Amazon’s cloud services as engineers for Instagram quickly realized they couldn’t fire up servers fast enough to keep up with demand .

When Facebook bought the app in 2012, they slowly moved it to Facebook’s cloud service where staff now have access to data centers all over the world. Without these cloud services, Instagram might have been shuttered forever. Users may have given up on the app if it was too slow or didn’t work properly.